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If you need support, feel free to contact us through email, phone, or our website's contact form. Our dedicated support team is here to assist you promptly and effectively, ensuring that any questions or issues you have with our products or services are addressed comprehensively.

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Frequently Asked Questions

  • Who are we?

    Gradian Health Systems is a nonprofit medical technology company that works in partnership with healthcare providers to design and introduce user-centric solutions that address gaps in medical equipment, clinical training, and customer service.

  • What is our reach?

    With innovations in anesthesia, critical care, and oxygen therapy, we’ve enabled healthcare teams to provide high-quality, safe care to more than 2.2 million patients across Africa, Asia, and Latin America.

    • Since 2011, we’ve installed 1,500+ products in 35+ countries.
    • We’ve trained 5,000+ health providers through our network of 70+ clinical trainers and 6 simulation labs.
    • With offices and staff in New York, Nairobi, Dar es Salaam, Jaipur and 17 local distributors around the world, our network of 180+ local biomedical technicians provide timely customer service and repairs for every geography we work in.
  • What makes Gradian Health Systems different?

    Gradian specializes in durable, affordable, and versatile medical equipment, designed for challenging environments like remote clinics and disaster response. Our devices maintain high quality and functionality, ensuring reliable care delivery.

  • How does Gradian ensure the safety and reliability of its equipment?

    We adhere to stringent quality standards, exceeding international regulations. Our products undergo rigorous testing and continual improvement based on real-world feedback. Additionally, our comprehensive training and service offerings ensure proper use and maintenance.