Gradian's work falls into three primary areas:

  • Technology: Our products are certified to meet international standards of quality while featuring key design elements that enable safe and effective use in the world’s most challenging clinical settings.
  • User Training: We provide on-site or centralized product training for every new user, including simulation-based scenarios to refresh clinical skills around our equipment.
  • Customer Service: We offer a three-year service warranty carried out by local, certified technicians, which covers annual maintenance, on-demand repairs, spare parts, and 24/7 remote support.

No one pillar of our operations can exist without the others. Sustaining them hinges on a mix of product sales and grants: in order to keep our technology affordable for our customers and effective for our users, we re-invest all revenue in high-quality production, clinical training infrastructure, and local technical support covering all of our markets.

Technology

Our products are built with durable construction and straightforward features, so they can be operated by health providers of varying education levels and under any clinical circumstances – particularly those facing unreliable access to medical oxygen and/or electricity.

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Customer Service

Our products are designed to be long-lasting, but like all medical devices, they require maintenance and occasional service. Gradian guarantees timely after-sales support from local technicians certified on our technology and equipped with the tools and spare parts for reliable customer service.

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