Customer Support Resources

Click on the title of a resource to view it as web page or download the file to your own device. If you need other help, contact us by email, phone, or WhatsApp.

For customer support, contact us by:
WhatsApp +254 794 764 415
Phone +254 794 764 415

Product Resources

Gradian CCV Battery Guide

August 6, 2021

Gradian CCV Pre-Use Checklist

Gradian CCV July 7, 2020
Gradian CCV June 5, 2020

Product Note: COVID-19

In this product note, Gradian Health Systems shares key information and important considerations for use of the Gradian CCV and UAM features in COVID-19 response.

Gradian CCV, UAM April 28, 2020

Gradian CCV User Guide

Gradian CCV July 7, 2020

Gradian CCV Specifications

Gradian CCV August 20, 2018

Gradian CCV Product Profile

Gradian CCV August 20, 2018

Draw-over Anesthetic Vaporizer User Manual

User guide for the UAM's vaporizer (halothane, isoflurane or sevoflurane)

UAM December 5, 2016

Creative UP-7000 Monitor Quick Glance Reference Card

A short guide for operating and adjusting the UAM's Creative patient monitor

Creative Patient Monitor November 15, 2016

UAM Maintenance Manual

Full UAM product manual for use and maintenance

UAM March 1, 2016

Training Materials

Video: Animation of the UAM

Detailed look at the UAM's features

UAM May 1, 2013

Creative Patient Monitor Training Presentation

An overview of the UAM's patient monitor (manufactured by Creative)

Creative Patient Monitor May 1, 2016

BMET Training Presentation

Introductory slides for new UAM biomedical equipment technicians

UAM May 1, 2016

Video: Removing and Replacing the Control Screen Battery

Our biomedical services manager demonstrates how to remove and replace the UAM's control screen battery

UAM February 1, 2016

Video: Replacing the Concentrator Loss-of-Power Alarm Battery

Our biomedical services manager demonstrates how to replace the UAM's oxygen concentrator alarm battery

UAM February 1, 2016

Video: Removing and Replacing the Vaporizer

Our biomedical services manager demonstrates how to replace the UAM's vaporizer

UAM February 1, 2016

Video: Replacing the Fenton Balloon

Our biomedical services manager demonstrates how to replace the UAM's Fenton Balloon

UAM February 1, 2016

Video: Calibrating the Ventilator Flow Sensor

Our biomedical services manager demonstrates how to calibrate the UAM's automatic ventilator flow sensor

UAM/Ventilator February 1, 2016

Daily User Maintenance Video

Our customer experience manager goes through routine maintenance tips for UAM users

UAM February 1, 2016

UAM Introduction Presentation

Overview presentation on the UAM and its components

UAM March 1, 2016

Service Notes

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