Customer Support Resources
Click on the title of a resource to view it as web page or download the file to your own device. If you need other help, contact us by email, phone, or WhatsApp.
Product Resources
Gradian CCV Battery Guide
Gradian CCV Pre-Use Checklist
Product Note: COVID-19
In this product note, Gradian Health Systems shares key information and important considerations for use of the Gradian CCV and UAM features in COVID-19 response.
Gradian CCV User Guide
Gradian CCV Specifications
Gradian CCV Product Profile
Draw-over Anesthetic Vaporizer User Manual
User guide for the UAM's vaporizer (halothane, isoflurane or sevoflurane)
Creative UP-7000 Monitor Quick Glance Reference Card
A short guide for operating and adjusting the UAM's Creative patient monitor
UAM Maintenance Manual
Full UAM product manual for use and maintenance
Training Materials
Video: Animation of the UAM
Detailed look at the UAM's features
Creative Patient Monitor Training Presentation
An overview of the UAM's patient monitor (manufactured by Creative)
BMET Training Presentation
Introductory slides for new UAM biomedical equipment technicians
Video: Removing and Replacing the Control Screen Battery
Our biomedical services manager demonstrates how to remove and replace the UAM's control screen battery
Video: Replacing the Concentrator Loss-of-Power Alarm Battery
Our biomedical services manager demonstrates how to replace the UAM's oxygen concentrator alarm battery
Video: Removing and Replacing the Vaporizer
Our biomedical services manager demonstrates how to replace the UAM's vaporizer
Video: Replacing the Fenton Balloon
Our biomedical services manager demonstrates how to replace the UAM's Fenton Balloon
Video: Calibrating the Ventilator Flow Sensor
Our biomedical services manager demonstrates how to calibrate the UAM's automatic ventilator flow sensor
Daily User Maintenance Video
Our customer experience manager goes through routine maintenance tips for UAM users
UAM Introduction Presentation
Overview presentation on the UAM and its components